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How to use a Hilt Kiosk

How do I Buy/Sell Cryptocurrency at a Hilt Kiosk

  1. You need a mobile phone! 

  2. You need a digital wallet to store your Crypto Coin fortune. You can either use a third party wallet or you can use our free digital wallet in our app called the HILT CLUB. You can search for Hilt Club in the Apple Store (iOS) or the Google Play Store (Android) and download it or simply scan the app QR code at our kiosk. 

  3. If you want to be a playa and buy/sell more than $1000 in Crypto Coins over a 24 hour period you must be verified first and provide your valid identification in either the form of a USA Drivers License or recognized country Passport ID. You can do that directly in our app or on our site at https://www.hiltventures.com/hilt-club/. This must be done before using the kiosk.

  4. Select the specific Cryptocurrency Coin Buy/Sell option at your nearest Hilt kiosk 

  5.  To Buy:         
    a. Scan your hot wallet QR code from the Hilt app or any third party digital wallet from your mobile device.
    b. Insert the cash bills (min. $20).
    c. Confirm the transaction by looking in your wallet and seeing your Crypto Coin fortune.

  6. To Sell:
    a. Select the amount of cash you would like to withdraw (min. $20).
    b. Scan the QR code and send us coin from your wallet address using the Hilt app (or any other wallet) from your mobile device.
    c. After receiving a text from us that your cash is ready to dispense, select REDEEM to collect your cash

  7. VERY IMPORTANT: FOR SELLERS OF COIN WHO ARE THINKING THAT THE CASH WILL INSTANTLY FLOW INTO YOUR WAITING ARMS. To verify your coin, the Blockchain (not us) may take up to 30 minutes to confirm your Crypto Coin is real (hopefully more like 10-15 mins). So while you are waiting for this confirmation to get your cash, enjoy a fine beverage or tasty food item at our partner location and chill.  

  8. ANOTHER VERY IMPORTANT ITEM: WHERE TO GRAB YOUR CASH AT THE KIOSK. When you get notified on your phone that the Blockchain has verified your coin and your cash is ready, hit the Redeem button on our kiosk and then look down below to the slot on the lower half of the machine. That is where you cash will dispense. 

 

Which payment methods do Hilt Kiosks accept?

The Hilt Kiosks accept and dispense only $USD or aka cash.

 

What denominations/bills do Hilt Kiosks dispense and accept?

We currently dispense cash for coins that you sell to us in denominations of $20 and $100 bills.

If you are buying coins from Hilt, we accept all denominations including $1s, $5s, $10s, $20s and the $Benjamins.

 

Are languages other than English supported at a Hilt Kiosk?

Si, Espanol!

 


Locations

How do I find a Hilt Kiosk location?

a) On our website, at the top right-hand corner of the screen click 'Locations'. This will bring up a complete list of all Hilt Kiosk locations. Just find your city and pick a kiosk closest to you!

OR

b) On the Hilt app, go to the 'Locations' tab on the bottom of the screen and it will show you a map of all Hilt Kiosk locations near you.

OR

c) Go to the COIN ATM RADAR website at https://coinatmradar.com/operator/645/hilt-bitcoin-atm-operator/. This will bring up a complete list of all the Hilt Kiosks kiosks near you. 


Join the Hilt Club

How do you become cool??? On our website, click on 'Hilt Club' at the top right corner of the screen which takes you to https://www.hiltventures.com/hilt-club/

Begin the verification process and enjoy the perks of the coolest club around:

  • Discounted Transaction fees at any Hilt Kiosk

  • A Shapeshift enabled digital wallet for all your Alt coins

  • Free food and drink deals at our partner locations

  • Higher $limits for buying and selling

  • Online advance selling to save time 

  • Invite friends and get FREE crypto (coming soon)

  • Earn crypto 'coin back' (coming soon)

 

What are the benefits of being a Hilt Club member?

As a Hilt Club member, you can use our Hilt Kiosks to buy and sell your cryptocurrency instantly! When you join, you are provided with a FREE segwit digital wallet and discounted transaction fees. Plus, every time you use a Hilt Kiosk you are given discounts and/or free products from our partner locations. If that isn't awesome enough, Hilt Club members are given higher limits to buy and sell per day, along with access to our advance online selling system so you don't need to wait at the kiosk for your cash to be dispensed.

 

How do I receive my Hilt Club member discounts and coupons?

Hilt has partnered with companies across the US to give you exclusive access to discounts and coupons at partner locations. After completing a transaction at a Hilt Kiosk, Hilt Club members will be sent a coupon that is redeemable immediately at the location after using a Hilt kiosk. Enjoy treats like free hot dogs and beers on us!  

 


Hilt App

What are the features of the Hilt App on the iOS & Android App Stores?

On the Hilt app, you can manage your Segwit digital wallet, request and send cryptocurrency from our Hilt Kiosks, find Hilt Kiosk locations & special discounts near you, and Shapeshift different types of Alt crypto coins.

 

What are the benefits of using a Hilt Wallet?

A Hilt Wallet is FREE and gives you access discounts and promotions at Hilt partner locations after using a Hilt Kiosk. 

 

What is a Hilt Wallet?

A Hilt Wallet stores all of your digital currency and can be used at any Hilt Kiosk location.

 

How do I set up a Hilt Wallet?

After becoming a Hilt Club member:

     1. Download the Hilt app from the Apple Store or the Google Play Store.

     2. Set up an account and you will be given a free Hilt Wallet.

 

What are the Hilt Wallet features?

  • Multi-Asset Support (Bitcoin, Litecoin, Ethereum, and Bitcoin Cash)

  • ShapeShift (Exchange) Into Other Coins

  • Private Account (Hilt cannot see into or access user accounts)

  • Users Have Full Control -- No Third Parties

 

Can I use a wallet other than the Hilt Wallet to store my digital currency?

Yes, you may use any wallet to store your digital assets. However, using the Hilt Wallet gives you access to discounts at Hilt partner locations as well as VIP buying and selling features as a Hilt Club member.

 

What is ShapeShift?

ShapeShift optimizes digital asset exchange by allowing you to quickly swap between cryptocurrencies.

 

How do I use ShapeShift?

In the Hilt app:

  1. Tap on 'Shapeshift' at the bottom of the screen

  2. Select the Wallets from which you would like to convert

  3. Enter the amount and the type of asset you would like to exchange


    ** Note: It will automatically calculate the amount based on the market rate
     

  4. Confirm the exchange.

 


Transactions

What digital currency can I buy and sell?

Currently you can buy and sell Bitcoin but soon you will be able to do the same for Litecoin, Ethereum, and Bitcoin Cash through any Hilt Kiosk.

 

What does it cost to use a Hilt Kiosk?

There is an additional % fee per transaction. Additionally on every 'buy' transaction where you buy coins from us, there is a flat $5 per transaction charged due to miner fees, so definitely buy a lot to save more money!
 

Why should I use a Hilt Kiosk instead of buying and selling through an exchange?

Using Hilt is a safe and trustworthy way to buy and sell your digital currency in real time. It is our #1 priority to protect your account and transactions so that you never have to worry about a risky exchange again.

 

Is there a maximum I can buy or sell per day?

As a Hilt Club Member, you can buy or sell up to $8,000 per day.

A non-member can buy or sell a maximum of $3,000 per day.

 

Is there a minimum I can buy or sell per day?

Yes, the minimum is $20. 

 

How often do the daily transaction limits reset?

Your limit is based on a 24 hour period so if you if you reach your limit during that time, we will look forward to welcoming you back at our kiosk tomorrow.

 

How do I verify my transaction has been processed?

You can use a block explorer such as blockchain.info to verify that your digital currency has been processed. Insert your hot wallet address into the search field and view a complete list of digital currency transactions that you have received.

 

What do I do if I don’t see my BUY transaction in my wallet?

Once you see the “Transaction Completed” screen, your buy transaction should be processed immediately. If you do not see your transaction in your wallet within a few minutes, check to make sure your network connection is strong and then refresh your wallet. If this does not work, contact us at customer support.

 


Terms of Use & Privacy

What are the Hilt terms of use? 

By using the Hilt app and kiosk, you are agreeing to our collection, use, storage, deletion, and disclosure of information relating to you as set forth by our Privacy Policy. Hilt is in KYC compliance and may share personal information for the purpose of complying with applicable US Federal and State laws. 

For more information, please view our TOS at https://www.hiltventures.com/terms-of-service

 

How does Hilt protect my privacy?

We use standard SSL to secure your information and ensure your privacy. Your account is non-custodial -- so your wallet balance does not sit on our servers and is, therefore, not accessible to us. The personal information uploaded by you through the Service will be shared only with authorized persons to whom you specifically grant access. 

For more information, please view our Privacy Policy at https://www.hiltventures.com/privacy-policy/

 

How does Hilt verify my identity?

When using our kiosk, you will need to verify your identity following these steps:

  1. Enter your mobile number.

  2. Enter the verification code sent as a SMS message to your mobile number.

  3. Upload photo of the front of your state-issued ID.

  4. Upload photo of the back of your state-issued ID.

  5. Upload a clear photo of your face.

  6. Enter your country and home address.

  7. Agree to the Terms of Use and Submit.

 

Why am I being asked to verify my identity?

As a regulated financial service company operating in the United States, we are periodically required to identify users on our platform. This ensures we remain in compliance with KYC/AML laws in the jurisdictions in which we operate, something that is necessary for us to be able to continue to offer digital currency exchange to our customers.

 

Contact Us via phone or email

Email Us  support@hiltventures.com

Text or Call: 1 (888) 353-1779

Your input is important to us! Please submit your support request in the provided fields and we will get back to you as soon as we can. We will get back to you within 24 hours.

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